You have the right to:
- Be treated with respect and dignity; the freedom of choices and decisions that affect your life; and the right to enjoy social and economic life as part of the community.
- Privacy and confidentiality, and for your personal information to be protected. This includes your medical and financial information, and extends to interaction on Social Media.
- Control and determine who has your permission to speak and act on your behalf, and we can support you to appoint an advocate or independent person of your choice who will represent you and your wishes.
- Practice your culture and express diversity in your own way.
- Be safe, and NDIS staff must remain professional by following important rules and laws. This means they must not have a sexual relationship with you, and must not engage with anyone under 18 via Social Media
- Sexual intimacy and to express your gender identity as you wish
- Exercise informed choice and control
- Access supports that promote, uphold and respect their legal and human rights
- Have freedom of expression, self-determination and decision-making
- Access supports that respect culture, diversity, values and beliefs and be supported to do so
- Access a service that respects their dignity and right to privacy
- Support access to make informed choices to maximise their independence
- Access supports free from violence, abuse, neglect, exploitation or discrimination
- Receive supports which are overseen by strong operational management
- Access services which are safeguarded by caring carers who work within a well-managed risk and incident management system
- Receive services from workers who are competent, qualified and have expertise in providing person-centred supports
- Consent to the sharing of information between providers during transition periods
- Select to opt-out of providing information, as required by NDIS.
You will take responsibility to:
- Respect the rights of our Staff; to ensure a workplace that is safe, healthy and free from harassment
- Abide by the terms of their agreement with us
- Understand that their needs may change and, correspondingly, services provided may need to change to meet their needs
- Accept responsibility for their actions and choices, even though some decisions may involve risk
- Be responsible for your behaviour, including appropriate sexual practice and expression, and where others may be offended, staff may discuss this with you in a caring manner
- Inform us if they have any problems with our Staff or the services received
- Share appropriate information to develop, deliver and review their support plan
- Care for their health and wellbeing, as much as they’re able to
- Provide information that will help us better meet their needs
- Provide us with a minimum of 24-hours’ notice if they won’t be home for their service
- Understand that our Staff are only authorised to perform the agreed number of hours and tasks outlined in their service agreement
- Contribute and participate in the safety assessments of their home
- Control pets during service provision
- Provide a smoke-free working environment
- Pay the agreed amount for the services provided
- Inform us in writing (where able) and provide appropriate notice before terminating our service
- Advise our Staff, when asked, if they wish to opt-out of a service.
